小本經營飾品，不提供商品保固之責任( 除附有保證卡商品除外 )，若發生商品寄錯與瑕疵問題，
mxiv只在線上官網與蝦皮使用官方帳號 (帳號為 mxiv.1014) 販售
現貨的出貨天數為 1-14 天，如需追加的時間為 25 - 30 天( 以上皆不含週末 )，不接急單請見諒。
We won’t ask for your credit card number or information of your credit card, please pay extra attention to the fraud.
We don’t offer a guarantee or other accountability due to the fact that we are a small business company. (Products attached with ID card is the exception.)
If you have purchased defective goods or wrong shipping goods, please contact us within 3 days, we will help you to solve the problem as soon as possible.
(Giveaway is not included a warranty though.)
We will perform product testing process and check the package before shipping.
If there is any question, please contact the custom service within 3 days upon receiving your giveaway.
We won’t accept your request after the due date.
Check the box to consent to the detailed rules and regulations in order to finish your purchase.
Diamonds and jewelry are custom-made and high-end accessories so please confirm your finger size with the custom service .
Goods will be officially confirmed and consented after you pay the purchase.
Goods cannot be exchanged if that is not damaged.
Re-calibrate your ring size will costs 900$ NTD.
Measurement might have some nuances, if your ring size is inaccurate within the acceptable scope that is natural phenomenon.
1014 has only two platforms which sells products, and also the brick-and -mortal store in Tainan.
Other channels are all illegal, please beware of being tricked.
Using our product photos without obtaining our approval as commercial interest, we will report according to law.
Maliciously place order and refuse to receive package will eternally be on our block list. What’s even worse is that we might resort to lawful approach, if necessary. Please be responsible for yourself.
Our ATM transfer lasts a day long, if you need to cancel, please inform us of that in advance and confirm the cancel, otherwise our system will automatically list you on the block list and derive of your right of purchase.
Products in stock will be shipped around 1-14 days. If we have additional time, the shipping will be around 25-30 days. (Weekends aren’t included)
Due to the airfreight, Korean made products will spend more time.
We won’t accept rush order, thank you for your cooperation.
退換貨政策, return policy
The products of 1014 have all been through product testing and checking process before being shipped.
We don’t offer a guarantee or related accountability due to the fact we are a small business company.
Submit your request for the custom service within 3 days if you have purchased defective goods.
Buyers ought to be responsible for the shipping fee for personal reasons.
Products which are shipped by us, the shipping fee will be responsible by us.
Check the box to consent to the detailed rules and regulations.
Custom-made jewelry and diamonds are not listed as exchanging product because this kind of product should be confirmed in advance.
We don’t offer returns for the products which are on sale.
Please follow the indications if you need to request an exchange.
We won’t accept your goods questions and exchange over the 7 days cooling-off period.